Welcome to Majestic Era Help Center 💛
We’re here to assist you with any questions about orders, delivery, returns, or our products.

🛍️ Ordering

How do I place an order?
Simply browse our collection, select your desired product, choose the required size or variant (if applicable), and proceed to checkout.

Can I modify or cancel my order?
Please contact us immediately after placing your order. Once the order is processed or shipped, modifications or cancellations may not be possible.

🚚 Delivery Information

How long does delivery take?
Delivery time may vary depending on your location. Our team will confirm the estimated delivery timeline after order confirmation.

Can I check the product at delivery?
Yes. Customers must check the product in front of the delivery person at the time of delivery.
If there is any issue, it must be reported immediately while the delivery person is present.

🔁 Return & Refund

What if I receive a damaged or wrong product?
We usually provide a full refund for valid issues such as damaged, defective, or incorrect products.

⚠ Important:

• The product must be checked in front of the delivery person.

• Complaints after the delivery person leaves will not be accepted.

• The item must remain unused with original tags and packaging.

How long does it take to receive a refund?
Refunds are processed after verification and may take a few working days depending on the payment method.

🎨 Product Information

• Slight color variations may occur due to lighting and screen settings.

• All measurements are approximate.

• If you need sizing assistance, feel free to contact us before placing your order.

📞 Need More Help?

If you have any questions or need assistance, please contact us:

Majestic Era
Plot: 05, Block: C, Section: 01
Northern Lions R.P. Tower – 2
Zoo Road, Dhaka, Bangladesh, 1216

📞 Phone: 09696-307144
📧 Email: [email protected]

Our support team is always happy to help you 💫