1. What products does Majestic Era sell?
Majestic Era offers a wide range of women’s fashion, including:
Sarees (Silk, Banarasi, Organza, Georgette, Party Wear & Bridal)
Lehengas (Bridal, Wedding, Engagement, Haldi & Mehendi)
Salwar Kameez, Anarkali, Sharara, Palazzo & Dhoti Suits
Kurtis & Kurta Sets
Indo-Western outfits (Jumpsuits, Crop Top Skirt Sets)
Blouses (Embroidered, Plain, Ready to Ship)
Innerwear (Bras, Panties, Lingerie Sets, Nightwear)
2. Do you deliver all over Bangladesh?
Yes, we deliver all over Bangladesh through trusted courier partners. Delivery time may vary depending on your location.
3. How long does delivery take?
Inside Dhaka: 1–3 working days
Outside Dhaka: 3–5 working days
Delivery times may vary during festivals, sales, or due to courier delays.
4. Are your products ready to ship?
Many of our products are ready to ship. However, some items (especially bridal or special collections) may require additional processing time. Product details will mention availability.
5. How can I place an order?
You can place an order directly through our website by:
Selecting your desired product
Adding it to cart
Completing checkout with payment details
For assistance, you may also contact us via phone or WhatsApp.
6. What payment methods do you accept?
We accept:
Mobile banking & online payment gateways
Bank transfer
Other available payment options shown at checkout
Payment must be completed before order processing.
7. Can I cancel my order?
Yes, orders can be cancelled before shipment only.
Once the order is shipped, cancellation requests will not be accepted.
8. What is your return policy?
Returns are accepted only if:
You receive a damaged, defective, or wrong product
You notify us within 48 hours of delivery
Please refer to our Return & Refund Policy page for full details.
9. Are innerwear items returnable?
No. Innerwear items (Bras, Panties, Lingerie Sets, Nightwear) are non-returnable and non-refundable due to hygiene reasons.
10. Will the product color look exactly the same as the photo?
We try our best to display accurate product images. However, slight color variations may occur due to:
Lighting during photography
Screen resolution and device settings
This is normal and not considered a defect.
11. Are measurements exact?
Measurements provided are approximate. Minor variations may occur, especially in handcrafted or embroidered products.
12. How do I contact customer support?
You can contact us anytime during business hours:
📧 Email: [email protected]
📞 Phone / WhatsApp: +8809696307144
We usually respond within 24 hours.
13. Do you have a physical store?
Yes, our office address is:
Majestic Era
Plot: 05, Block: C, Section: 01
Northern Lions R.P. Tower,
2 Zoo Road, Dhaka 1216, Bangladesh
14. Is my personal information safe?
Yes. We value your privacy and take necessary steps to protect your personal information. Please read our Privacy Policy for details.
15. Do you offer discounts or special offers?
Yes! We occasionally offer discounts, promotions, and special deals. Follow us on social media or subscribe to our updates to stay informed.
